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CC and BCC Features to Our Email Composer – BizStackPro Help

BizStackPro Email & SMTP Help Guide

CC and BCC Features to Our Email Composer

Learn how to include additional recipients using CC and BCC inside BizStackPro's Email Composer while keeping communication clear and protecting recipient privacy.

Quick Answer

How do CC and BCC work in the BizStackPro Email Composer?

CC (Carbon Copy) lets you include additional recipients who are visible to everyone on the email. BCC (Blind Carbon Copy) lets you include recipients privately so the other recipients cannot see them.

How CC and BCC Work

You may need to include multiple people in an email, but managing visibility and keeping conversations organized can become confusing.

BizStackPro's Email Composer supports CC (Carbon Copy) and BCC (Blind Carbon Copy) so you can include additional recipients without starting separate conversations.

Use CC when additional recipients should be visible to everyone on the email. Use BCC when a recipient should receive the message privately without their email address being shown to the other recipients.

Using the correct field helps keep communication organized while reducing the chance of exposing recipient information unintentionally.

Choose the recipient field intentionally

Use CC when people should be visibly included in the conversation. Use BCC when recipients need to receive the message without being visible to the others.

CC and BCC at a Glance

CC Visible Recipient
BCC Hidden Recipient
Location Email Composer
Purpose Multi-Recipient Email
Privacy BCC Hides Addresses
Contact Record Not Created Automatically

Before You Begin

Decide who needs to receive the email and whether each additional recipient should be visible to the other people included on the message.

  • Identify the primary recipient for the To field.
  • Decide which additional recipients should be visible using CC.
  • Decide whether any recipients should remain private using BCC.
  • Verify each email address before sending.
  • Open the appropriate contact conversation or email composer.
  • Remember that adding an external email address through CC or BCC does not automatically create a new contact record.

Step 1: Use CC and BCC

Add additional recipients directly from the Email Composer and choose whether those recipients should be visible or private.

Open Conversations

Go to Conversations and open a contact thread, or start a new email message.

Select Email

Switch the message type to Email if needed.

Expand CC and BCC

Click CC/BCC next to the To field to display the additional recipient fields.

Add the Recipients

Type an email address or select an existing contact where available.

Choose CC or BCC

Add visible recipients to the CC field and private recipients to the BCC field.

Confirm and Send

Click outside the recipient field to confirm the address, review the To, CC, and BCC fields, then send your message.

External CC or BCC addresses do not create contacts

Adding an external email address in CC or BCC does not automatically create a new BizStackPro contact record.

Step 2: Choose the Right Recipient Type

CC and BCC serve different purposes depending on whether additional recipients should be visible to everyone else.

Project Updates

Email the primary contact and use CC for teammates or managers who need visible access to the conversation.

Vendor Communication

Use CC to keep internal stakeholders visibly included when communicating with a vendor.

Confidential Notifications

Use BCC when recipients should receive the message without seeing each other's email addresses.

Broadcast-Style Outreach

Use BCC when sending the same message to multiple people and recipient addresses should remain private.

CC keeps people visible; BCC keeps people private

If someone should remain visibly included in the conversation, use CC. If their address should not be displayed to the other recipients, use BCC.

CC and BCC Best Practices

Use CC for Transparency
Reason: CC recipients are visible to the other recipients, making it appropriate when everyone should know who is included.
Use BCC for Privacy
Reason: BCC hides recipient email addresses from the other people on the message.
Review Recipients Before Sending
Reason: Checking the To, CC, and BCC fields can prevent accidentally exposing an address that should remain private.
Keep Larger Recipient Lists Clean
Reason: The original guide recommends keeping your list clean and considering recipient engagement when sending to many people.

Frequently Asked Questions

What are CC and BCC in the Email Composer?
CC (Carbon Copy) lets you include additional recipients who are visible to everyone on the email. BCC (Blind Carbon Copy) lets you include recipients privately so other recipients cannot see them.
Can I use CC/BCC with 2-way synced emails?
Yes. CC and BCC work with supported email channels, including 2-way synced Gmail and Outlook accounts.
Will adding a new email in CC/BCC create a contact?
No. Adding an external email address in CC or BCC does not automatically create a new contact record.
Can CC/BCC recipients see each other?
CC recipients can see other recipients on the email. BCC recipients are hidden for privacy.

Continue Learning

Continue learning how to manage email recipients, synced email accounts, and email settings with these related BizStackPro Help Center guides.

Recommended Next Step

Review Your Email Recipient and Reply Settings

CC and BCC help you control who receives a message and whether additional recipients are visible. Continue by reviewing your BCC, forwarding, reply-address, and synced email settings so your email communication behaves the way you expect.

Keep Your Email Communication Connected with BizStackPro

BizStackPro brings email, conversations, contact management, automation, campaigns, CRM tools, and more together so you can manage customer communication from one connected platform.

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