Quick Answer
How do you connect Gmail for 2-way email sync?
Go to Settings → My Profile, find Email (2-way sync), choose Gmail Two Sync, select or connect your Gmail account, and complete the Google sign-in and permission process. Once connected, supported sent emails and replies can stay synced between Gmail and BizStackPro.
Keeping Your Email Conversations Connected Automatically
You may send emails from different places, but keeping everything connected to the correct contact can become difficult.
Gmail 2-way sync links your Gmail inbox with BizStackPro so supported emails and replies can stay tied to your contact records.
This helps reduce scattered conversations and makes it easier to review communication history from either system.
Two systems, one connected conversation
Emails sent from BizStackPro can appear in Gmail Sent, while replies received in Gmail can sync back into BizStackPro Conversations.
Gmail 2-Way Sync at a Glance
Before You Begin
Make sure you can complete the Google connection process before starting.
- Have access to the Gmail account you want to connect.
- Be ready to sign in through Google's connection flow.
- Allow the requested permissions when prompted.
- Make sure browser pop-ups are not blocking the connection flow.
- Confirm the connected account appears in the two-way sync area after setup.
Step-by-Step: Connect Gmail
Connect your Gmail account from your BizStackPro profile settings to enable two-way syncing.
Step 1: Open Settings
Open Settings inside BizStackPro.
Step 2: Open My Profile
Go to My Profile.
Step 3: Find Email (2-way sync)
Locate Email (2-way sync) and choose Gmail Two Sync.
Step 4: Select Your Gmail Account
Select the Gmail account you want to use, or connect a new account, and complete the Google sign-in process.
Step 5: Allow Permissions
When Google requests access, allow the required permissions and select Continue.
Step 6: Confirm the Connection
Confirm the Gmail account now appears in the two-way sync area as connected.
If the connection fails
Run the connection process again and make sure browser pop-ups are not being blocked.
How 2-Way Sync Works
Sent Emails
Emails sent from BizStackPro can appear in your Gmail Sent folder.
Incoming Replies
Replies received in Gmail can sync into BizStackPro Conversations.
Conversation Threads
Threads can remain connected so you can review conversation history from both places.
Attachments
Attachments are supported up to the limits allowed by the connected provider, commonly up to 25MB.
Keep subject lines consistent
Avoid changing the subject line in the middle of a conversation when you want to help maintain accurate threading between platforms.
Auto BCC Sync
If you sometimes send emails directly from Gmail, you can use the Auto BCC address shown under Settings → My Profile to log messages in BizStackPro and help keep future replies synced.
Gmail may display a delivery notice
Gmail may show a “Delivery incomplete” message when BCC logging is used, while the message can still be recorded in the CRM.
Email Management Options
Update Email
Switch the connected address so future emails sync using the new account.
Disconnect
Disconnecting stops new messages from syncing while preserving previously synced email history.
Previous conversations remain
Disconnecting the Gmail account does not remove previously synced conversations. It stops new syncing after the account is disconnected.
Sending Limits and Sync Behavior
Gmail 2-Way Sync Best Practices
Frequently Asked Questions
How do I enable Gmail 2-way email sync?
Does 2-way sync work for both incoming and outgoing emails?
Is there a daily email sending limit?
What happens if I remove a synced account?
Continue Learning
Continue with related Email & SMTP guides for Gmail setup, two-way email syncing, reply handling, and attachments.
