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Gmail 2-Way Email Sync – BizStackPro Help

Gmail 2-Way Email Sync

Q: How do I enable Gmail 2-way email sync?

Go to Settings > My Profile, find Email (2-way sync), choose Gmail Two Sync, and complete the Google connection flow. Allow the requested permissions to enable syncing.

Q: Does 2-way sync work for both incoming and outgoing emails?

Yes. Emails sent from BizStackPro can appear in your Gmail Sent folder, and replies received in Gmail can sync back into BizStackPro conversations.

Q: Is there a daily email sending limit?

Yes. Gmail daily sending limits can apply to individual emails sent via 2-way sync. Bulk emails and workflows typically use SMTP and are not counted the same way.

Q: What happens if I remove a synced account?

Previously synced emails remain in BizStackPro and Gmail, but new emails will stop syncing after the account is disconnected.

Connect Gmail to BizStackPro so messages stay connected to the right contact record—making it easier to track replies, keep threads organized, and maintain a clean communication history.

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Keeping Your Email Conversations Connected Automatically

You may be sending emails from different places, but keeping everything connected to the right contact can get messy.

Gmail 2-way sync links your inbox with BizStackPro so emails and replies stay tied to your contact records.

Without syncing, conversations can become scattered across platforms and harder to track.

This guide will show you how to connect Gmail so your email history stays organized automatically.

Once you understand how Gmail 2-way sync works, follow the steps below to connect your account and keep your conversations aligned inside your BizStackPro account.

Steps to Connect Gmail

Connect your Gmail account from your profile settings to enable two-way syncing.

Open Settings in BizStackPro.
Go to My Profile.
Find Email (2-way sync) and choose Gmail Two Sync.
Select the Gmail account (or connect a new one) and complete the Google sign-in.
When prompted, allow permissions and click Continue.
Confirm the account appears under the two-way sync area as connected.

Tip: If the connection fails, re-run the connection flow and make sure pop-ups aren’t blocked in your browser.

How 2-Way Sync Works

Emails sent from BizStackPro can show up in your Gmail Sent folder.
Replies received in Gmail can sync into BizStackPro Conversations automatically.
Threads stay connected so you can see the conversation history in both places.
Attachments are supported up to your provider limits (commonly up to 25MB).

Pro tip: Keep your subject lines consistent (avoid changing subjects mid-thread) to improve threading accuracy across platforms.

Auto BCC Sync

If you sometimes send emails directly from Gmail, you can use the Auto BCC address (shown in Settings → My Profile) to log messages in BizStackPro and keep future replies synced.

Note: Gmail may show a “Delivery incomplete” message when BCC logging is used, but messages can still be recorded in the CRM.

Email Management Options

Update Email: Switch the connected address so future emails sync using the new account.
Disconnect: Stops syncing new messages while keeping previously synced history intact.

Good to know: Disconnecting won’t delete your past conversations—only stops new syncing.

Sending Limits and Sync Behavior

Individual emails sent via Gmail sync can count toward Gmail’s daily limits (commonly referenced as 500/day for some accounts).
Bulk emails and workflows usually send via SMTP and may not be affected by Gmail’s per-user caps the same way.
Multi-recipient emails can be stored under a primary contact thread, while additional recipients are included in the same message thread.
CC and BCC details can sync to the related contact records where supported.

Want every email tied to the right contact?

Two-way sync keeps your team aligned, your follow-ups tracked, and your conversations easy to find—without copying and pasting.

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Frequently Asked Questions

How do I enable Gmail 2-way email sync?

Go to Settings → My Profile → Email (2-way sync), choose Gmail Two Sync, then complete the Google connection flow.

Does 2-way sync work for both incoming and outgoing emails?

Yes. Outbound emails can appear in Gmail Sent, and inbound replies can sync back into BizStackPro Conversations.

Is there a daily email sending limit?

Gmail daily limits may apply to individual emails sent via 2-way sync. Bulk emails and workflows are typically handled differently.

What happens if I remove a synced account?

Previously synced emails remain, but new emails will stop syncing after disconnection.

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Track Emails Automatically (Without Extra Work)

When Gmail is connected, your email activity can stay attached to the contact record—so your CRM becomes the source of truth for follow-ups and client history.

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Better tracking. Cleaner follow-up.

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