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Client Portal Overview – BizStackPro Help

BizStackPro Client Portal Help Guide

Client Portal Overview

Give clients and leads one branded place to manage memberships, communities, affiliate resources, invoices, estimates, contracts, notifications, and more.

Quick Answer

What is the BizStackPro Client Portal?

The Client Portal is a centralized, branded hub where clients can access memberships, communities, affiliate resources, invoices, estimates, contracts, and other resources they have been given. You can connect it to a custom domain, apply your branding, and invite users with login emails, portal URLs, or secure magic links.

What the Client Portal Is

Managing memberships, invoices, contracts, and communication across different tools or messages can leave clients unsure where to go or what to do next.

The Client Portal brings these pieces together in a single branded space where users can access what they have been given and manage their own experience without relying on manual follow-ups.

Clients can use the portal to access memberships, communities, affiliate resources, invoices, estimates, contracts, and other available tools without needing to email you for every next step.

Without a centralized system, information can become scattered, support requests can increase, and simple tasks can turn into repeated back-and-forth communication.

Use the portal as your client headquarters

Add the portal link to welcome emails, invoices, proposals, receipts, and course onboarding so clients always have a clear place to return.

Client Portal at a Glance

Location Sites → Client Portal
Domain Custom Domain or Subdomain
Access Login Emails and Magic Links
Branding Logo, Colors, and Portal Images
Client Tools Memberships, Documents, and Billing
DNS Timing Up to 24–48 Hours

Before You Begin

Prepare the information and assets needed to configure a consistent client experience.

  • Choose the domain or subdomain you want to use.
  • Confirm you can edit the domain’s DNS records.
  • Prepare your portal name and description.
  • Choose the colors that match your brand.
  • Prepare a favicon, portal image, and logo.
  • Confirm the support email and copyright information.
  • Decide how clients will receive their portal access.
  • Sign in to your BizStackPro account.

Benefits and Use Cases

The Client Portal creates a more consistent, self-service experience from onboarding through delivery.

Everything in One Place

Bring courses, communities, affiliate access, billing tools, documents, and updates into one dashboard to reduce support requests and unnecessary back-and-forth.

Self-Service Access

Clients can view, download, manage, or sign the resources and documents available to them.

Brand Consistency

Use your domain, logo, colors, and supporting images to create a recognizable experience from onboarding through delivery.

Flexible Business Uses

The portal can support agencies, creators, e-commerce businesses, event businesses, and service providers.

Custom Domain and Branding

Host the portal on your chosen domain or subdomain and style it to match the rest of your business.

Desktop and Mobile Access

Users can access the portal from supported desktop and mobile views.

Dashboard and Magic Links

Give users a clear path into the portal with its URL, login emails, or secure magic links.

Portal URL

Copy and share the portal URL through email, SMS, onboarding materials, or other client communications.

One-Click Login Email

Send contacts a secure login button that gives them direct access to the portal.

Global Magic Links

Insert secure login links in workflows and email templates or send them from individual contact records.

Temporary Magic Links

Temporary magic links expire after 15 minutes to provide more secure short-term access.

Track portal adoption

Compare the number of invitations sent with the number of users who join the portal to identify whether additional onboarding reminders are needed.

Invite Users to the Portal

Choose the invitation method that best matches the user and the resources they need to access.

Send a Login Email

Send a secure button for instant login from your contact list. This option can be used with multiple selected contacts.

Share the Portal URL

Send the portal address through email or SMS, or place it in your onboarding resources.

Invite from Connected Apps

Memberships, Communities, and Affiliate tools can invite users directly into the relevant portal experience.

Give Affiliates Access

Affiliates can log in to view their leads, customers, revenue, commissions, and affiliate links.

Give Members Access

Members can access their available courses through the portal as part of the same centralized experience.

Contracts and Estimates

The Client Portal gives contacts a central location for reviewing, signing, and downloading business documents.

Contract and Document Signing

Send contracts and documents for digital signing. Contacts can view, sign, and download signed copies from their dashboard.

Estimates on the Web

Use the dashboard widget to view an estimate with the eye icon or download it with the download icon. Select View All when additional estimates are available.

Estimates on Mobile

Open the Estimates tab, use the eye icon to view an estimate, and download it after signing.

Estimate Permissions

Portal administrators can enable or disable access to estimates through the available app permissions.

Set Up Your Client Portal

Configure the domain first, apply your branding, and then begin inviting clients.

Step 1: Open Domain Setup

Go to Sites → Client Portal → Settings → Domain Setup.

Select a Custom Domain

Select Custom Domain and enter the domain or subdomain you want the Client Portal to use.

Add the DNS Records

At your domain registrar, add the displayed A or CNAME records and point them to the target provided by BizStackPro.

Allow DNS to Propagate

DNS propagation can take up to 24–48 hours. After the records have propagated, click Update Domain.

Step 2: Open Branding Settings

Go to Sites → Client Portal → Settings → Branding.

Add the Portal Details

Set the portal name and description, and then choose the colors that match your brand.

Upload the Brand Assets

Upload the favicon, portal image, and logo. Use square images where appropriate for the best results.

Save the Branding

Add your support email and copyright information, and then click Save Settings.

Step 3: Invite Clients

Invite users from Memberships, Communities, or Affiliate tools, or send login emails from your contact list.

Add the Portal to Onboarding

Place the portal link in onboarding emails, receipts, and welcome resources. Use magic links when a user cannot find their login information.

Complete domain setup before branding

If you see Domain Setup is Pending!, finish the domain configuration before continuing with the portal branding.

Manage Client Portal Notifications

Notifications help clients stay updated about invoices, estimates, contracts, community activity, and other portal events.

Notification Settings for Portal Owners

  1. Go to Client Portal → Settings → Email Settings.
  2. Enable or disable the available notifications and customize their templates as needed.

Notification Settings for Portal Users

  1. Select the profile icon, open Manage Your Account, and then select Notifications.
  2. Adjust the available email and push preferences for invoices, estimates, contracts, community activity, and other events.

Client Portal Best Practices

Finish the Domain Setup First
Reason: Completing the domain connection before branding gives you a stable portal address to include in client communications.
Keep Branding Consistent
Reason: Consistent colors, logos, and portal details help clients recognize that they are in the correct place.
Include the Portal in Onboarding
Reason: Repeating the portal link in welcome emails, receipts, and onboarding materials reduces confusion about where clients should go.
Test the Client Experience
Reason: Testing login links, permissions, memberships, documents, and notifications helps identify access problems before clients encounter them.

Frequently Asked Questions

My branding changes aren’t showing in the Client Portal. What should I do?
Clear your browser cache or view the portal in an incognito window. If the branding still does not update, contact support.
Can I set different branding for different accounts?
Yes. Each account has its own Client Portal Branding settings, where you can customize its logo, colors, and other assets.
Affiliates can’t access their stats. How can I fix this?
Verify their login details and confirm they have the correct permissions. If the problem continues, contact support.
I updated DNS records for my portal domain, but it isn’t accessible yet.
DNS propagation can take up to 24–48 hours. If it takes longer, contact your domain registrar for assistance.
What is the ideal favicon format and size?
Use a 1:1 square SVG, PNG, or JPG with maximum dimensions of 16 × 16 pixels.

Continue Learning

Continue learning how to manage portal users, subscriptions, membership access, and secure logins with these related guides.

Recommended Next Step

Configure and Test Client Access

After connecting the domain and applying your branding, invite a test user and review the complete portal experience. Confirm the login method, app permissions, memberships, documents, and notification settings before inviting clients.

Give Clients One Clear Place to Manage Their Experience

BizStackPro brings memberships, communities, affiliate resources, billing tools, estimates, contracts, CRM, and automations together in one connected platform so clients always know where to go next.

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