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Customize Membership Settings
Control your membership’s look, feel, and communication. Update branding, domain settings, email notifications, certificates, community emails, and app (PWA) options from one place.
Bringing Your Membership Experience Together
After building your courses and content, you may notice that the overall experience still feels incomplete without consistent branding, domain setup, and communication settings.
Membership settings bring all of these elements into one place, allowing you to control how your site looks, how it’s accessed, and how members are notified throughout their experience.
If these settings aren’t configured properly, members can receive inconsistent messaging, encounter branding mismatches, or feel unsure about where they are in the platform.
This guide will walk you through the available settings so you can align your membership’s design, domain, and communication for a more consistent and reliable experience.
To begin, start by locating where these membership settings are managed inside the platform.
Where to Find Membership Settings
Most membership configuration is managed from the Courses Settings area.
Follow along: Go to Memberships → Courses → Settings, then use the tabs to update Site Details, Domain Setup, Email Settings, Certificates, Communities, and App Settings.
Site Details & Branding
Start here to keep your membership experience consistent with your brand.
- Site title and URL: Update how your membership site is labeled and accessed.
- Branding assets: Upload or change your logo and favicon.
- Polish: Keep naming and visuals consistent across offers, emails, and the app.
Pro tip: Use the same logo/favicon you use on your main site to reduce confusion and boost trust for new members.
Domain Setup
Connecting a custom domain (or subdomain) makes your membership feel more professional and on-brand.
- Enter your custom domain or subdomain in the Domain Setup tab.
- Follow the DNS instructions provided in the platform (records vary by setup).
- After DNS updates, allow time for propagation, then verify the connection.
Why it matters: A branded domain improves consistency and can increase learner confidence—especially when payments and login links are involved.
Email Settings & Notifications
Decide what members receive and when. You can typically use defaults or customize templates, then toggle notifications on/off.
- Welcome emails: Sent when a member joins or gets access.
- Drip emails: Notify members when new content becomes available (for example, new categories).
- Offer access emails: Sent when access is granted via an offer.
- Course activity: Notifications like comments or unlocked content (where supported).
- Certificates: Issued, renewed, or expiring notifications.
- Communities: Emails for invites, approvals, posts, tags, comments, roles, and more (where supported).
- Subscription/billing updates: Status updates related to payments or access changes (where supported).
Follow along: Open Email Settings → pick a notification type → choose default or custom template → toggle it On/Off → Save.
Certificates & Communities Tabs
These tabs help you control member communication tied to completion milestones and community engagement.
- Certificates: Manage certificate-related notifications like issued, renewed, and expiring.
- Communities: Manage emails tied to invites, approvals, posts, tags, likes, comments, and role changes (based on your community setup).
App Settings (PWA)
App Settings control how your membership appears when members install it as an app-like experience.
- App Name / Short Name: What members see on their home screen or desktop.
- Description: A short summary that matches your membership positioning.
- App Icon: Your branded icon used during install and on devices.
- Colors: Choose from the available color options for a consistent look.
- PWA install: Share install steps with members so they can add it to mobile/desktop where supported.
Pro tip: Add an “Install the App” lesson or welcome post that includes quick install steps for iOS and Android—this can increase repeat logins.
Want a more professional membership experience?
Branding, domains, and the right notifications make your membership feel polished—and keep members engaged without overwhelming them.
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Frequently Asked Questions
Can I edit the default email templates used in membership settings?
Yes—use the default templates or customize your own, and toggle each notification on or off in Email Settings.
What is the purpose of the Branding section in Site Details?
It controls key visuals like your logo and favicon so your membership site matches your brand.
How can I control the appearance of my membership app?
Use App Settings to edit the name, short name, description, icon, and available color options.
What does the Send Drip Email feature do?
It sends an email when new content becomes available (like a newly released category), using a default or custom template.
Can I disable specific email notifications?
Yes—each notification type can be enabled or disabled in Email Settings.
How do I add a short description and icon to my app?
Go to App Settings and add your short name, description, icon, and colors.
Why should I customize my membership domain?
A custom domain improves branding and credibility and helps your membership feel more professional.
Build a Membership That Looks and Feels Like Your Brand
Update the visuals, connect a branded domain, and choose the right notifications—then make it easy for members to return using the installed app experience.
Better branding. Better retention.
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