Quick Answer
How do you import multiple email addresses for one contact?
Add an Additional Emails column to your CSV and place multiple email addresses in the same cell separated by commas, slashes, or semicolons. Upload the CSV through Contacts → Import, map the column to Additional Emails, complete the import, and review the results.
What Additional Emails Is For
You may have contacts with more than one email address, but storing each address on a separate contact can fragment your CRM data and create unnecessary duplicate records.
The Additional Emails field allows multiple email addresses to remain associated with a single contact.
This helps keep one contact profile while still allowing alternate email addresses to be stored and used to identify the same person.
BizStackPro also supports importing and exporting these additional email addresses through CSV files so larger contact databases can be updated or moved more efficiently.
Keep one contact record for the same person
Additional Emails can help prevent contact information from being split across multiple profiles when one person uses more than one email address.
Additional Emails at a Glance
Before You Begin
Prepare the contact data carefully before importing multiple email addresses.
- Create a CSV column for Additional Emails.
- Keep multiple email addresses for one contact inside a single CSV cell.
- Use commas, slashes, or semicolons to separate multiple email addresses.
- Review the primary Email field before importing.
- Remember that each contact can store up to 10 additional emails.
- Review your Find Existing Contacts settings if the import is intended to update existing records.
Step-by-Step: Import and Export Multiple Emails
Follow these steps to prepare additional email addresses for import, map them correctly, and export them again when needed.
Prepare the Additional Emails Column
Prepare your CSV with a column for Additional Emails.
Place all additional email addresses belonging to the same contact in one cell.
Separate Multiple Email Addresses
When a contact has more than one additional email address, separate the values using one of the supported separators:
- Commas (,)
- Slashes (/)
- Semicolons (;)
Upload the CSV
Go to Contacts → Import and upload your prepared CSV file.
Map the Additional Emails Field
During field mapping, map the CSV column containing the alternate email addresses to Additional Emails.
Complete the Import
Complete the import and review the results to confirm that the additional email addresses were associated with the correct contact records.
If the primary Email field is blank, the first valid address found in Additional Emails is typically set as the primary email.
Export Additional Email Addresses
When exporting contacts, include the email-related fields in the export columns.
Additional email addresses are typically included in a CSV column, often labeled Additional Email, as a comma-separated list.
Keep CSV formatting consistent
If the file may be imported again later, keep all Additional Emails values in one cell and use consistent separators to reduce formatting problems.
Import and Export Best Practices
Frequently Asked Questions
What happens if there are duplicate matches for an additional email?
What does the system do with invalid emails?
What if the primary email field is empty during import?
Can existing contacts be updated with new emails?
How many additional emails are allowed?
How does the bulk export handle additional emails?
Continue Learning
Continue learning how to manage additional contact information and CSV imports with these related BizStackPro Help Center guides.
