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Additional Emails per Contact – BizStackPro Help

BizStackPro Contacts Help Guide

Additional Emails per Contact

Learn how to store, manage, and select multiple email addresses under one BizStackPro contact record.

Quick Answer

How many email addresses can one BizStackPro contact have?

A contact can have one primary email address and up to ten additional email addresses, for a total of eleven. Open the contact record, edit the email field, use Add Email to add more addresses, and select the circle next to the email that should be used as the primary address.

How Multiple Emails per Contact Work

BizStackPro allows multiple email addresses to be stored under a single contact record.

Each contact can have one primary email address and up to ten additional email addresses. This makes it easier to keep personal, work, billing, and other addresses connected to the same person.

Keeping multiple email addresses together can reduce duplicate contact records and make communication history easier to manage.

One email remains the primary address

The primary email is selected automatically for campaigns, workflows, and one-to-one messages unless another saved address is chosen during sending.

Contact Email Limits at a Glance

Primary Emails 1
Additional Emails Up to 10
Maximum Total 11 Addresses
Add Emails Add Email Button
Set Primary Circle Selector
Send From Email Dropdown

Before You Begin

Review the contact record and decide which address should be used as the primary email.

  • Confirm that the additional emails belong to the same person.
  • Check whether a duplicate contact already exists for another email address.
  • Decide which address should be the primary email.
  • Confirm that each address is spelled correctly.
  • Identify whether the addresses are personal, work, billing, or another type.
  • Review any active campaigns or workflows that use the primary email.
  • Confirm that the contact has fewer than eleven saved email addresses.
  • Sign in to your BizStackPro account.

Step 1: Add Additional Email Addresses

Open the contact record and add each additional address to the same contact.

Open Contacts

Select Contacts from the main BizStackPro navigation.

Open or Create a Contact

Open an existing contact record or begin creating a new contact.

Edit the Email Field

Click the pencil icon next to the contact's email information.

Add Another Email Field

Click Add Email to create another email address field.

Enter the Email Address

Enter the additional email address and review it for accuracy.

Repeat as Needed

Continue using Add Email until all required addresses have been added or the eleven-address limit has been reached.

Save the Contact

Save the contact record after reviewing the complete list of email addresses.

The Add Email button disappears at the limit

Once the contact has one primary email and ten additional emails, the Add Email button is no longer available until one of the saved addresses is removed.

Step 2: Set the Primary Email Address

Select the address that BizStackPro should use by default for the contact.

Open the Email List

Open the contact record and edit the saved email addresses.

Find the Preferred Address

Locate the email address that should become the primary email.

Select the Circle

Click the circle icon next to that address.

Save the Change

Save the contact record to apply the new primary email.

Primary email affects default communication

The primary address is used by default for campaigns, workflows, and one-to-one messages unless another saved address is selected while composing the email.

Step 3: Choose an Email Address When Sending

Select a different saved address when the primary email is not the correct destination for a specific message.

Open the Email Composer

Begin composing an email to the contact.

Review the Selected Address

The contact's primary email is selected automatically.

Open the Email Dropdown

Use the available email selector to view the other saved addresses.

Choose the Correct Email

Select the address that should receive the current message.

Send the Message

Review the recipient address before sending the email.

Key Benefits of Additional Contact Emails

Avoid Duplicate Contacts

Keep multiple addresses connected to one person instead of creating a separate contact for every email.

Improve Communication Accuracy

Choose the most appropriate email address for each message.

Maintain a Cleaner CRM

Reduce repeated records and keep contact information organized.

Support Multiple-Email Imports

Multiple email addresses can also be included when using supported bulk import processes.

Common Uses for Multiple Contact Emails

Sales Teams

Store different work or departmental addresses connected to the same person.

Recruiting

Keep a candidate's personal and work email addresses in one record.

Nonprofit Organizations

Track donor, volunteer, or organizational addresses without duplicating the contact.

Families and Education

Organize household or student-related email addresses under one contact record when appropriate.

Contact Email Management Best Practices

Confirm All Emails Belong to the Same Person
Reason: Additional email fields should not be used to combine unrelated people into one contact record.
Choose the Primary Email Carefully
Reason: The primary address is used automatically by campaigns, workflows, and direct messages.
Remove Outdated Addresses
Reason: Keeping inactive or incorrect addresses can create confusion and reduce communication accuracy.
Check for Existing Duplicate Contacts
Reason: Another email may already exist on a separate record that should be reviewed or merged.
Review the Recipient Before Sending
Reason: The primary address is selected automatically, so confirm the correct email before sending a message.

Frequently Asked Questions

How many email addresses can I add for a single contact?
You can add one primary email and up to ten additional emails, for a total of eleven email addresses per contact.
How do I select a primary email address for a contact?
Click the circle next to the email address you want to make primary, and then save the contact record.
Can I send an email using any of the contact's saved addresses?
Yes. When composing the email, use the address dropdown to select any saved email associated with that contact.
How do I add more emails while creating or editing a contact?
Click Add Email while creating or editing the contact. Continue adding addresses until the eleven-address limit is reached.
What happens when I reach the email limit?
The Add Email button disappears until one of the existing email addresses is removed.

Continue Learning

Continue learning how to manage contact details, imports, and duplicate records with these related BizStackPro Help Center guides.

Recommended Next Step

Review the Contact for Duplicate Records

After adding the additional emails, search your contact list for separate records that may already use those addresses.

Keeping all valid addresses under one accurate contact can reduce duplicated communication and make the contact history easier to follow.

Keep Contact Information Organized with BizStackPro

BizStackPro connects contact records, email communication, workflows, pipelines, conversations, and reporting so your team can manage customer information from one integrated platform.

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