Quick Answer
How do you send review requests to multiple contacts in BizStackPro?
Open Contacts or a Smart List, select the contacts you want to reach, choose Send Review Request from the bulk actions menu, select either an email or SMS template, then choose whether to send the requests immediately, schedule them for later, or process them in batches using drip mode.
What Bulk Review Requests Do
You may want more reviews from your customers, but reaching out individually can take too much time.
The Send Review Request bulk action allows you to ask multiple contacts for reviews at once using a predefined email or SMS template.
This can be useful after completed services, purchases, or other customer interactions when you want to request feedback from a larger group without sending each request manually.
You can also control when requests are sent by delivering them immediately, scheduling them for a future time, or using drip mode to process them in smaller batches.
Use one communication channel per bulk action
Each bulk review request uses either an email template or an SMS template. Email and SMS templates cannot be combined within the same bulk action.
Review Requests at a Glance
Before You Begin
Decide who should receive the review request and how the message should be delivered before starting the bulk action.
- Identify the contacts who should receive a review request.
- Decide whether the request should be sent by email or SMS.
- Choose the appropriate predefined email or SMS template.
- Decide whether to send the requests immediately or at a scheduled future time.
- For larger lists, decide whether drip mode should be used.
- Review your message and selected contacts before starting the bulk action.
Step-by-Step: Sending Review Requests
Follow these steps to select contacts, choose your review-request template, and control how the requests are delivered.
Choose Your Contacts
Go to Contacts or open a Smart List.
Select individual contacts, use the top checkbox to select all contacts on the current page, or use the available link to select all contacts when needed.
Select Send Review Request
Open the bulk actions menu and choose Send Review Request.
Choose Email or SMS
Select either an Email template or an SMS template for the review request.
Each bulk action uses a single communication channel, so choose the option that fits the contacts you are reaching.
Choose the Delivery Method
Select how the review requests should be delivered.
Add All at Once
Sends the review requests immediately to the selected contacts.
Scheduled Time
Sends the review requests at a specific future date and time.
Drip Mode
Sends the review requests in timed batches instead of processing the full selected list at once.
Configure Drip Mode When Needed
If you use drip mode, configure the batch size and delivery interval for the selected contacts.
The repeat after setting controls the delay between batches. It does not restart or repeat the entire bulk action.
Review and Start the Bulk Action
Review the selected contacts, communication channel, template, and delivery settings before confirming the action.
Drip mode continues through the selected contacts
Each batch processes the next group of contacts until the selected list has been completed. The repeat-after interval controls the timing between batches rather than restarting the action.
Review Request Best Practices
Frequently Asked Questions
How do I select all contacts for a bulk review request?
Can I choose different templates for email and SMS in one bulk action?
What is the difference between add all at once and drip mode?
What does the repeat after setting do in drip mode?
Continue Learning
Continue learning how to manage bulk actions, contact lists, and review-request messages with these related BizStackPro Help Center guides.
