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Add a Chat Widget to Your Membership Section
Make support easier inside your Membership portal by embedding your chat widget. Copy the widget code from Sites, paste it into Membership settings, and save.
Letting Members Reach You Without Leaving Their Experience
You may have a membership site, but when members need help, they often have to leave the platform to reach you.
Adding a chat widget allows members to message you directly while they’re inside your content.
Without this, questions can go unanswered longer, and engagement inside your membership can drop.
This guide will show you how to embed a chat widget so support feels built into the experience.
Once you understand how the chat widget works, follow the steps below to copy your code, add it to your membership settings, and test it inside your BizStackPro setup.
What Adding a Chat Widget Does
When you add the chat widget code to your Membership’s Site Details, the widget can load inside the member experience—so members can message you while they’re consuming your content.
Follow along: Copy the widget code from Sites → paste it into Memberships → Save → test as a member.
Step 1: Grab Your Chat Widget Code
- Go to Sites → Chat Widget.
- Click the ⋯ (three dots) next to your widget and choose Edit.
- Click Get Code.
- Copy the full code snippet (you’ll paste it in the next step).
Pro tip: Paste the widget code into a notes doc as a backup, so you can re-add it quickly if you ever reset settings.
Step 2: Add the Code to Membership Settings
- Open Memberships from the left sidebar.
- At the top, click Courses, then choose Settings from the dropdown.
- Click Site Details.
- Expand the Advanced section.
- Paste the code into the Custom JS / CSS / Tracking Code field.
- Click Save to confirm your changes.
Follow along: Memberships → Courses → Settings → Site Details → Advanced → paste code → Save.
Step 3: Test the Widget
- Open your Membership site in a new tab and refresh.
- Log in as a member (or use a test member account) and confirm the widget appears.
- If you use caching, test in an incognito/private window.
If it doesn’t show: confirm you pasted the entire code snippet, saved changes, and that no other scripts are blocking the widget.
Want members to get help without leaving the portal?
BizStackPro lets you embed tools like chat widgets directly into your Membership experience—so support and sales happen naturally while people consume your content.
Opens in a new tab.
Frequently Asked Questions
How do I add a chat widget to my Membership section?
Copy the widget code from Sites → Chat Widget → Get Code, then paste it into Memberships → Courses → Settings → Site Details → Advanced and click Save.
Where can I find the chat widget code?
Go to Sites → Chat Widget, open the widget’s ⋯ menu, choose Edit, then click Get Code and copy it.
Can I add custom JavaScript, CSS, or tracking code to the Membership section?
Yes. Use the Advanced area under Memberships → Courses → Settings → Site Details to paste your code.
What if my chat widget isn’t displaying correctly?
Confirm you pasted the full code snippet, clicked Save, and refresh the Membership site. If needed, test in an incognito window and re-copy the widget code.
Can I use the chat widget in other areas of BizStackPro?
Yes. You can reuse the same widget code in other BizStackPro sites, funnels, or pages where you want the widget to appear.
Make Support Feel Built-In
When chat is inside your Membership portal, members don’t have to hunt you down—questions get answered faster and your community stays engaged.
Faster support. Better experience.
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