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How to Add Multiple Chat Widgets
Create different chat experiences for different pages. Set up multiple widgets for Sales, Support, or specific offers—and assign them exactly where you want them to show.
Showing the Right Chat Experience on the Right Page
You may be using a chat widget, but not every visitor has the same intent across your pages.
Multiple chat widgets allow you to customize messaging, branding, and behavior based on where the visitor is in your funnel or website.
Without this setup, users may see generic messages that don’t match what they’re looking for.
This guide will show you how to create and assign multiple widgets so each page delivers a more relevant experience.
Once you understand how multiple widgets work, follow the steps below to create, customize, and assign them across your BizStackPro funnels and websites.
Overview
Multiple chat widgets are helpful when you want different messaging, branding, or routing rules depending on where a visitor is on your site. For example, you can use one widget for Support on help pages and another widget for Sales on pricing pages.
Follow along: You’ll create a new widget → customize it → assign it to a funnel/website/page → preview to confirm the correct widget loads.
Step 1: Open Chat Widget Settings
- Log in to your BizStackPro account.
- Navigate to Sites → Chat Widgets.
- Click + New Widget to create an additional widget.
Step 2: Customize the Widget
Give each widget a unique identity so you can quickly tell them apart and match the widget to the visitor’s intent.
- Name: Use a clear label (example: “Support – Help Center” or “Sales – Pricing”).
- Branding: Set colors, icon, and welcome message.
- Availability: Configure hours and offline behavior.
- Behavior rules: Adjust how and when the widget opens (if available in your widget options).
Pro tip: If you plan to create many widgets, use a naming pattern like
Department – Purpose – Page so you can find the right one fast.
Step 3: Assign Widgets to Funnels, Websites, or Specific Pages
Assignment is what makes multiple widgets useful. Decide where each widget should appear:
- Website-wide: One widget appears on all website pages.
- Funnel-wide: One widget appears across an entire funnel.
- Page-specific: Use different widgets on different pages (recommended when you have Sales vs Support or multiple offers).
Example: Assign a Support widget to your Help Center and a Sales widget to your Pricing page—so visitors always see the most relevant message.
Step 4: Save, Publish, and Test
- Click Save after configuring the widget.
- If your page requires publishing, click Publish for your funnel/website changes.
- Preview each assigned page and confirm the correct widget loads.
- Test on desktop and mobile devices.
Quick test checklist: correct page → correct widget name/branding → correct welcome message → correct hours/availability → message sends successfully.
Want faster replies and better conversions?
BizStackPro connects websites, funnels, conversations, and automation—so your chat widgets don’t feel disconnected from the rest of your system.
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Frequently Asked Questions
Can I add more than one chat widget to my site?
Yes. Create multiple widgets and assign them to different websites, funnels, or specific pages.
How do I assign a chat widget to a page?
Open the widget settings and choose the funnel/website and page where the widget should appear. Use visibility rules if available so only the right widget loads.
Can each widget have different settings?
Yes. Customize each widget with unique branding, welcome text, availability hours, and behavior rules.
How do I test if my widgets are working?
Preview your pages and confirm the correct widget shows where assigned. Always test on desktop and mobile.
Put the Right Message on the Right Page
Multiple chat widgets let you match intent—Support on Help pages, Sales on Pricing pages, and unique messaging for your most important offers.
Better routing. Better experience.
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