Quick Answer
General Media Storage supports videos up to 4GB and images, documents, audio files, fonts, and ZIP archives up to 100MB. Social Planner and Membership uploads have separate, lower limits.
Use the Right File for Each BizStackPro Area
Media Storage, Funnels, Social Planner, and Memberships support different file formats and upload limits. A file that works in general Media Storage may exceed the limits of another module.
Media Storage is available from the left navigation menu. From there, you can upload files, create folders, search for existing assets, and access built-in sources such as Pixabay, Unsplash, and system backgrounds when available.
Basic workflow: Open Media Storage → create a folder if needed → confirm the format and file size → upload the asset → reuse it across supported BizStackPro tools.
Upload Limits at a Glance
Media Storage Video
Up to 4GB
Media Storage Files
Up to 100MB
Social Planner Video
Up to 1GB
Social Planner Image
Up to 10MB
Membership Video
Up to 4GB
Membership Files
Up to 50MB
Before You Upload
Check both the file and the destination where you intend to use it.
- Confirm that the file extension is supported by the destination module.
- Check the file size against that module’s upload limit.
- Compress large media when possible to improve upload and page-loading speed.
- Use a clear filename that makes the asset easy to identify later.
- Create folders to organize files by project, website, funnel, campaign, or course.
Supported File Types in Media Storage
Images
Maximum size: 100MB
PNG, JPEG, JPG, JFIF, PJPEG, PJP, TIFF, TIF, WEBP, SVG, ICO, CUR, and GIF.
Documents
Maximum size: 100MB
PDF, Word files including DOC and DOCX, Excel files including XLS, XLSX, and XLSM, PowerPoint files including PPT, PPTX, and PPTM, and text files including RTF and TXT.
Video
Maximum size: 4GB
AVI, QuickTime including QT, QTC, MOV, and MOOV, MP4, MPEG including MPG, OGG video including OGV, Windows Media including WMV and ASF, and WebM.
Audio
Maximum size: 100MB
AIFF including AIF, AIFF, and AIFC, MIDI including MID and MIDI, WAV, OGG audio including OGA, and WebM audio including WEBA.
Custom Fonts
Maximum size: 100MB
TTF, OTF, WOFF, and WOFF2.
ZIP Archives
Maximum size: 100MB
ZIP archives can be uploaded through Media Storage or the API where supported.
If an upload fails, check the file size first and then confirm that its extension is supported in the area where you are uploading it.
Funnels File Types and Limits
Images
PNG, JPEG, TIFF, WEBP, SVG, ICO, and GIF files up to 100MB.
Video
Supported video files up to 4GB.
Documents
Supported document files up to 100MB.
Audio
Supported audio files up to 100MB.
Membership Uploads
Course Videos
Maximum size: 4GB
Supported formats include AVI, QuickTime, MP4, OGG video, Windows Media, and WebM.
Course Files
Maximum size: 50MB
All file types are allowed within the stated size limit.
File Upload Custom Fields
Maximum size: 50MB
All file types are allowed within the stated size limit.
Tips for Managing Media Files
Compress Large Media
Reduce image, video, and document sizes before uploading to improve upload speed and page performance.
Use Common Formats
Formats such as MP4, PNG, JPG, and PDF are easier to reuse across different areas of the platform.
Organize with Folders
Create folders for projects such as funnels, advertisements, social media, and courses.
Prepare Social Assets Separately
Keep Social Planner images under 10MB and videos under 1GB even when the general Media Storage limit is higher.
Reuse Brand Fonts
Upload supported custom fonts once and reuse them across pages to maintain consistent typography.
Frequently Asked Questions
What is the maximum file size for uploads in Media Storage?
Videos can be up to 4GB. Documents, audio files, images, fonts, and ZIP archives can be up to 100MB.
Which image formats are supported?
PNG, JPEG, JPG, JFIF, PJPEG, PJP, TIFF, TIF, WEBP, SVG, ICO, CUR, and GIF.
Which document types can I upload?
Supported documents include PDF, DOC, DOCX, XLS, XLSX, XLSM, PPT, PPTX, PPTM, RTF, and TXT files.
What video formats are supported?
Supported video formats include AVI, QuickTime, MOV, QT, QTC, MOOV, MP4, MPG, OGV, WMV, ASF, and WebM.
What audio formats are supported?
Supported audio formats include WAV, AIF, AIFF, AIFC, MID, MIDI, OGA, and WEBA.
Can I upload custom fonts?
Yes. TTF, OTF, WOFF, and WOFF2 font files are supported up to 100MB.
What are the limits for Social Planner uploads?
Social Planner supports videos up to 1GB and images up to 10MB.
What are the limits for Membership uploads?
Membership course videos can be up to 4GB. Membership files and file upload custom fields can be up to 50MB.
Social Planner File Types and Limits
Social Planner has stricter file-size limits than general Media Storage.
Images
Maximum size: 10MB
PNG, JPEG, and GIF.
Video
Maximum size: 1GB
AVI, QuickTime including MOV and QT, MP4, OGG video including OGV, Windows Media including WMV and ASF, and WebM.
A file stored successfully in Media Storage may still be too large for Social Planner. Check the Social Planner limit before scheduling the post.