

View and manage AI-generated responses directly inside the conversation thread—so you can improve accuracy, adjust prompts, and keep automation transparent and controlled.
You may see an AI response and wonder why it answered a certain way or where the information came from.
AI Response Info lets you view the exact inputs behind a response—like prompts, intents, sources, and conversation context.
Without this visibility, troubleshooting and improving your AI can feel like guessing.
This guide will show you how to review and update AI response data so you can improve accuracy and control future behavior.
Once you understand how AI Response Info works, follow the steps below to inspect responses, refine prompts, and improve your Conversation AI performance inside BizStackPro.
AI Response Info is a panel you can open from inside a conversation thread to see how the AI generated a specific reply. It’s helpful for troubleshooting, improving response quality, and understanding what data the AI used (like FAQs or knowledge base chunks).
Good to know: Updating AI Response Info changes future behavior—your edits won’t modify a message that was already sent.
Tip: When troubleshooting, start with Sources to confirm the AI is pulling the right information.
Inside AI Response Info you may see sections like these (names can vary slightly):
Best practice: If a reply is wrong, update the knowledge base/FAQ source first—then refine prompts second. That keeps the AI grounded in correct data.
BizStackPro combines Conversations, workflows, and AI tools so you can improve responses in real time while keeping automation under control.
Opens in a new tab.
It shows the components used to generate an AI reply, including response, prompt, intent, and sources—and allows edits that influence future responses.
Open a conversation with an AI-generated message, then click the AI icon associated with that message.
Yes. Changes affect future AI behavior but will not change the message that was already sent.
It shows previous messages used as context for generating the current AI response.
It logs actions the AI took and includes details like what was requested, what executed, and what outcome occurred.
With AI Response Info, you can troubleshoot answers, refine prompts, and validate sources—so every update makes future conversations better.
Transparency + control.
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