Quick Answer
Connect Razorpay first, then enable payments on the calendar
Open Payments → Integrations, connect Razorpay, and set it as your default payment provider. Then edit the calendar, turn Accept Payments on, enter the booking amount, and save the calendar.
Accepting Payments During Booking Without Setup Errors
Collecting payment when someone schedules an appointment can reduce unpaid bookings, limit unnecessary follow-up, and confirm that a customer has completed the required payment before the appointment.
Razorpay can be connected to BizStackPro and used as the payment provider for supported calendar booking flows.
Once the connection is active, you can configure a calendar to collect a one-time payment or support recurring payment arrangements for subscription-style services.
The payment provider and calendar settings must both be configured. Connecting Razorpay alone does not automatically enable payment collection on every calendar.
Razorpay Calendar Payments at a Glance
Key Features
One-Time Payments
Charge a fixed amount when the customer completes the calendar booking.
Recurring Payments
Use recurring billing for supported subscription-style services and ongoing appointment arrangements.
Multiple Payment Channels
Depending on your configuration, Razorpay may also be used with order forms, invoices, payment links, contact pages, and other supported payment areas.
Subscription Management
Manage supported recurring subscriptions, cancellations, and refunds through the connected Razorpay account.
Before You Begin
Review the payment account, calendar, currency, and booking flow before enabling live payment collection.
- Confirm that the Razorpay account is active and ready to receive payments.
- Confirm that you can sign in to the correct Razorpay account.
- Identify the calendar that should collect payment.
- Decide whether the charge is one-time or recurring.
- Determine the amount and currency.
- Review the payment methods available for that currency.
- Confirm the service description shown to the customer.
- Plan a test transaction before sending the calendar to customers.
Check Razorpay availability and requirements
Account eligibility, supported payment methods, settlement requirements, currencies, and regional availability are managed by Razorpay. Confirm that your account supports the payment flow you intend to use.
Step 1: Set Razorpay as Your Default Payment Provider
Open Payments
Open the Payments area inside your BizStackPro account.
PaymentsOpen Integrations
Select the payment integrations area.
Payments → IntegrationsSelect Razorpay
Choose Razorpay from the available payment providers.
Complete the Connection
Follow the connection and authorization process for the Razorpay account.
Enable Razorpay
Confirm that Razorpay is enabled inside the payment integrations area.
Set Razorpay as Default
Choose Razorpay as the default payment provider for the account.
The default provider controls the calendar payment flow
When several payment gateways are connected, confirm that Razorpay is selected as the default provider before testing the booking calendar.
Step 2: Enable Payment Collection for Calendar Bookings
Open Calendar Settings
Open the settings for the calendar that should collect payment.
Locate the Payment Section
Find the calendar payment settings. Depending on the calendar configuration, these options may appear within the forms, payments, or advanced settings area.
Enable Accept Payments
Turn Accept Payments on.
Review the Provider
Confirm that the calendar payment flow is using Razorpay as the connected default provider.
The payment option may not appear without a connected gateway
If the Accept Payments setting is unavailable, return to the Payments integrations area and confirm that Razorpay is connected and enabled.
Step 3: Set the Amount to Charge
Enter the Booking Amount
Enter the amount the customer must pay when completing the booking.
Select the Currency
Confirm that the selected currency is supported by the Razorpay account and the intended payment method.
Review the Payment Description
Make sure the customer can understand what the payment covers.
Save the Calendar
Click Save to apply the calendar payment settings.
Use a clear service description
The payment description should match the appointment type, service, event, consultation, or subscription the customer is booking.
Step 4: Review Currency Restrictions
The payment methods available through Razorpay may depend on the currency used for the transaction.
INR Payments
Wallet, UPI, and Net Banking payment methods typically require transactions to use INR.
Non-INR Payments
For non-INR currencies, Razorpay commonly supports card payments only.
Confirm current currency support in Razorpay
Payment-method and currency support can depend on the Razorpay account, location, approval status, and current Razorpay requirements. Review the connected Razorpay account before publishing the calendar.
Managing Recurring Payments and Subscriptions
Razorpay can support recurring payments for eligible subscription-style booking arrangements.
The recurring payment terms, subscription status, cancellation, refund, and other subscription-management controls are handled within the Razorpay account.
- Confirm that recurring billing is enabled for the Razorpay account.
- Review the billing amount and frequency.
- Confirm what happens when a payment fails.
- Review cancellation and refund procedures.
- Confirm how the subscription relates to future appointments.
- Test the customer checkout experience before publishing.
Booking and subscription management are connected but separate
BizStackPro controls the booking experience, while Razorpay provides the connected recurring-payment and subscription management controls.
Test the Razorpay Calendar Payment Flow
Test the complete booking and payment experience before sharing the calendar with customers.
- Confirm that Razorpay appears as connected.
- Confirm that Razorpay is the default provider.
- Confirm that Accept Payments is enabled on the calendar.
- Review the amount and currency.
- Open the public calendar booking link.
- Select an available appointment time.
- Confirm that the payment step appears.
- Review the customer-facing payment description.
- Complete an approved test or controlled transaction.
- Confirm that the booking is created.
- Confirm that the transaction appears in Razorpay.
- Confirm that confirmation and workflow actions are triggered.
- Test the booking experience on desktop and mobile.
Troubleshooting Razorpay Calendar Payments
The Accept Payments option does not appear
Open Payments → Integrations and confirm that Razorpay is connected, enabled, and selected as the default provider.
The calendar accepts bookings without showing payment
Reopen the calendar settings and verify that Accept Payments is enabled, an amount has been entered, and the changes were saved.
A payment method is missing
Review the selected currency and the payment methods supported by the connected Razorpay account. Wallet, UPI, and Net Banking commonly require INR.
The payment was completed but the booking was not created
Review the transaction inside Razorpay, check the calendar appointment list, confirm the payment-provider connection, and review the booking and payment status before asking the customer to submit another payment.
A recurring subscription needs to be canceled
Open the Razorpay account and use the available subscription management controls. Review any related future appointments separately inside BizStackPro.
Frequently Asked Questions
What payment options are available with the Razorpay integration?
You can accept one-time and recurring payments using Razorpay. Depending on your configuration, it may also be used with order forms, invoices, payment links, contact pages, and other supported payment channels.
How do I set Razorpay as my default payment provider?
Go to Payments → Integrations, select Razorpay, and set it as the default provider.
Can I collect payments through calendar bookings?
Yes. Turn Accept Payments on within the calendar payment settings.
How do I specify the amount to charge for bookings?
Enter the amount in the calendar’s payment settings and save the calendar.
Are there any currency restrictions?
Card payments are supported for non-INR currencies. Wallet, UPI, and Net Banking typically require INR.
What subscription management options are available?
Razorpay provides supported subscription-management controls, including options related to cancellations and refunds, inside the Razorpay account.
Related Help Guides
Need More Help?
Browse the Calendar help category for more calendar-payment, recurring-booking, payment-gateway, appointment, and troubleshooting guides.
