Quick Answer
What can you do with BizStackPro Communities?
BizStackPro Communities lets you create group-based spaces with topic channels, member discussions, courses, private areas, paid access, events, moderation, customization, and gamification. You can typically access Communities through Sites → Client Portal or Memberships → Communities, depending on your account setup.
Bringing Your Audience Together in One Organized Space
An audience, customer base, membership, or course community can become difficult to manage when conversations and resources are spread across several unrelated tools.
BizStackPro Communities provides a central group-based space inside the client portal ecosystem.
You can use Communities to organize discussions, deliver learning content, control access, create paid groups, manage members, and encourage participation.
Communities can typically be accessed from areas such as Sites → Client Portal or Memberships → Communities, depending on the account configuration.
Communities combines discussion and content delivery
Members can interact with one another while accessing courses, announcements, events, resources, private channels, and other group content from the same community environment.
Communities at a Glance
Before You Begin
Define the purpose, audience, access model, and starting structure before creating the community.
- Identify who the community is for.
- Define the main outcome members should receive.
- Decide whether the community will be free, paid, or mixed.
- List the discussion topics that need separate channels.
- Decide whether courses or structured learning will be included.
- Identify any areas that need private access.
- Decide who will administer and moderate the group.
- Prepare the community name, description, cover image, and branding.
- Prepare a non-admin member account for testing when possible.
What You Can Do with Communities
Discussion Channels
Create topic-based areas so questions, resources, wins, support, and general discussion remain organized.
Learning Content
Use the Learning tab to publish courses and structured educational material.
Paid Groups
Monetize community access with one-time payments or recurring subscriptions.
Private Channels
Restrict selected discussions and resources to manually added members.
Community Customization
Apply branding, colors, layouts, profile details, and available advanced styling.
Search and Moderation
Search community content and review posts or comments reported by members.
Gamification
Use points, levels, leaderboards, rewards, and level-based course access to encourage participation.
Create Your First Community
Open Communities
Open Memberships → Communities or the Communities area available through the Client Portal.
Create a Group
Create the first group or community space.
Enter the Community Name
Use a clear name that tells members what the group is about.
Add Community Details
Add the description, purpose, member expectations, and other available group information.
Add the Cover and Branding
Upload the available cover image and configure the group’s visual identity.
Configure the Domain When Available
Add a custom domain through the community or domain settings when that option is available and needed.
Review Security and Profile Fields
Enable the available security and profile options that support trust and accurate member information.
Save the Community
Save the initial setup before adding channels, courses, and members.
Start with three to five channels
A simple starting structure might include Welcome, Wins, Questions, Resources, and Announcements.
Organize Discussions with Channels
Channels are categories that separate community discussions by topic or purpose.
Admins typically create channels and may assign channel managers when that option is available.
Open Channel Management
Open the community’s channel settings or management area.
Create the Channel
Add a channel for one clear discussion topic.
Name the Channel Clearly
Use names such as Support, Resources, Questions, Wins, or Announcements.
Add a Channel Description
Explain what members should post in the channel.
Assign a Channel Manager When Needed
Give the appropriate person responsibility for guiding or moderating the channel when that feature is available.
Save the Channel
Save the settings and confirm that members can find it.
Create Private Channels and Restricted Areas
A channel can be changed to private when only selected members should be able to view and use it.
Open the Channel Settings
Open the settings for the channel you want to restrict.
Enable the Private Option
Turn on the available private-channel setting.
Add Members
Manually add the members who should have access.
Review the Member List
Confirm that only the intended members have been added.
Save and Test the Channel
Save the settings and test access with an included and excluded member.
Private access must be tested as a member
Admin access may allow you to see every channel. Use a normal member account to confirm that restricted content is hidden from people who were not added.
Create a Paid Community Group
Community access can be monetized with one-time or recurring pricing.
Open Community Settings
Open the settings for the group you want to monetize.
Open Subscriptions
Go to Subscriptions or the equivalent pricing settings.
Choose One-Time or Recurring Pricing
Select the payment structure that matches the membership experience.
Enter the Price
Configure the applicable payment amount and subscription details.
Save the Subscription
Save the pricing and access settings.
Test Purchase and Access
Use a non-admin test account when possible to confirm that payment grants the correct community access.
Deliver Courses and Structured Learning
The Learning tab can be used to organize courses and structured educational content inside the community.
Course access may be controlled using:
Payment Access
Require a payment before a member receives the course.
Time-Based Unlock
Make course content available according to a timed release schedule.
Level Unlock
Require a member to reach a selected gamification level before course access becomes available.
Example
Course 2 could unlock when a member reaches Level 3 on the leaderboard.
Encourage Participation with Gamification
Community gamification can use points, levels, leaderboards, rewards, and course unlocks to give members a visible progress path.
Points
Members earn points through supported community interaction.
Levels
Members move through levels as their points increase.
Leaderboards
Active members can appear in recent and overall leaderboard views.
Rewards
Admins can describe incentives attached to selected levels or milestones.
Customize the Community Appearance
Community settings may include branding, colors, fonts, layouts, profile fields, and advanced customization controls.
Some setups may also allow admins to add custom HTML, CSS, or JavaScript through branding or advanced settings.
Open Community Branding
Open the available theme, branding, or advanced settings.
Update the Visual Settings
Apply the community colors, fonts, images, and available layout options.
Add Custom Code Carefully
Add custom HTML, CSS, or JavaScript only when the feature is available and the customization is necessary.
Use Preview Tools
Preview the changes before publishing them to members.
Test Desktop and Mobile Views
Confirm that navigation, text, buttons, and course content remain usable across screen sizes.
Custom code can affect the member experience
Preview and test advanced changes before publishing. A styling or script error can affect navigation, readability, or access to community features.
Moderate Reported Community Content
Members may report posts or comments that they believe require administrator review.
Open Group Settings
Open the settings for the affected community group.
Open Reported Content
Go to the Reported Content tab.
Review the Flagged Post or Comment
Review the content, surrounding discussion, and reason it was reported.
Keep or Remove the Content
Decide whether the reported content should remain or be removed.
Review Any Needed Follow-Up
Determine whether the member needs clarification, a reminder of the rules, or additional moderation action.
Publish clear community guidelines
Moderation decisions are easier to explain when members can see the rules and understand what type of participation is expected.
Manage Community Profile Information
Community profile information helps other members recognize who is participating in discussions.
When a member changes profile details such as their name, photo, or bio, those changes update across their posts and comments inside the community.
Profile updates apply across community activity
Members do not need to update older posts individually after changing their name, profile image, or bio.
Test the Community as a Member
Create a Test Member
Use a non-admin account when possible.
Join or Purchase Access
Complete the normal free or paid access process.
Review the Welcome Experience
Confirm that the community purpose and first steps are clear.
Review Channel Access
Confirm that public and private channels display correctly.
Test Posting and Comments
Confirm that regular channels allow the expected member activity and announcement channels remain read-only.
Review Course Access
Confirm that free, paid, timed, and level-based course rules work as intended.
Test the Profile
Change the member profile and confirm that the update appears across community posts and comments.
Community Management Best Practices
Frequently Asked Questions
What are group channels, and who can create them?
How do I create a paid group?
Can I convert a channel to private?
How do I manage reported content in the community?
What happens when I make changes to my community profile?
Continue Learning
Continue learning how to organize channels, monetize access, deliver courses, improve engagement, and manage community members.
