

Control your bot’s activity per contact. Choose between Active, Sleep/Snooze, or Inactive to manage engagement with precision.
You may want your bot active for most contacts, but paused for specific conversations that need a human touch.
Bot status per contact lets you control whether the AI responds, pauses temporarily, or stays off completely for that individual.
Without this level of control, automation can interfere with important conversations or create unwanted responses.
This guide will show you how to manage bot behavior per contact so your conversations stay accurate and intentional.
Once you understand how per-contact bot status works, follow the steps below to activate, pause, or disable responses inside your BizStackPro conversations.
Bot Status for Individual Contacts lets you decide how your AI bot behaves with a specific person. This is useful when a contact needs a human takeover, when you want to pause automation temporarily, or when you only want the bot active for certain conversations.
Good to know: Status is managed per contact, so your bot can stay active globally while being paused for a single conversation.
Heads up: Depending on your setup, a bot may pause automatically when a message limit is reached or when a human sends a manual reply.
BizStackPro combines Conversations, workflows, and AI tools so you can automate engagement while staying in control with per-contact bot settings.
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Yes. Use Sleep/Snooze mode and set a duration so the bot reactivates automatically.
If you set the bot to Inactive, it stays off until you manually set it back to Active.
It can. Depending on your settings, it may stop when message limits are exceeded or when a human message is sent.
Not currently—this is managed per contact for precision.
No. It will not respond until the timer ends or you manually reactivate it.
Pause bots when you need to step in, and re-enable them when you’re ready—so every conversation stays helpful and respectful.
Better control = better conversations.
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