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Add This Event To Your Calendar Custom Values
Add “Add to Google Calendar” and “Add to iCal/Outlook” links to your appointment reminders so contacts can save the event in one click.
Helping Contacts Show Up Without Extra Follow-Up
You may be sending appointment reminders, but contacts can still forget if the event isn’t saved in their calendar.
Add-to-calendar links let contacts save the appointment instantly so it shows up in their schedule.
Without this step, reminders rely on memory instead of being built into the contact’s daily workflow.
This guide will show you how to use calendar custom values so your appointments are easier to track and less likely to be missed.
Once you understand how add-to-calendar custom values work, follow the steps below to insert them into your messages and improve attendance inside your BizStackPro workflows.
What These Custom Values Do
BizStackPro includes appointment-related custom values that can insert “add to calendar” links into your messages. When your contact clicks the link, they can save the appointment details into Google Calendar or iCal/Outlook.
Quick win: Add these links to your confirmation and 24-hour reminder messages to reduce no-shows.
Step-by-Step Guide
- Open Snippets (Templates): Go to Conversations → Snippets (or Templates), then click + Add Snippet or edit an existing one.
- Place your cursor: Click inside the message where you want the add-to-calendar links to appear (usually under the appointment details).
- Insert the custom value: Open Custom Values → choose Appointment → select Add to Google Calendar and/or Add to iCal/Outlook.
- Save: Click Save in the editor.
- Use the snippet anywhere: Add it to appointment confirmations, reminders, campaigns, or workflows—anywhere custom values are supported.
Tip: Include both links when possible so your contact can choose the calendar app they prefer.
Where You Can Use “Add to Calendar”
These custom values aren’t limited to appointment reminders. Use them anywhere you send a message tied to an appointment.
- Appointment confirmations (email/SMS)
- Reminder sequences (24 hours / 2 hours / “starting soon”)
- Workflows triggered by booking events
- Campaign messages when an appointment is scheduled
- Manual follow-ups from Conversations
Use Cases
- Wellness clinics: Reduce no-shows by making it easy to save sessions.
- Online coaching: Add calendar links automatically in workflow reminders.
- Webinars & workshops: Help attendees save event details instantly.
- Customer support calls: Send a one-click calendar link after scheduling a troubleshooting session.
Best practice: Pair your add-to-calendar links with your reschedule and cancel links (if included in your reminder flow).
Enhance your appointment reminders
Give contacts a one-click way to save appointments to their calendars—so your schedule stays full and your no-shows drop.
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Frequently Asked Questions
How do I add the "Add to Google Calendar" or "Add to iCal/Outlook" option to my appointment reminder?
Go to Conversations → Snippets, create or edit a snippet, then insert the Appointment custom value: Add to Google Calendar and/or Add to iCal/Outlook. Save the snippet.
Can I use the "Add to Calendar" options in other communications besides appointment reminders?
Yes. Use them in emails or SMS inside workflows, campaigns, triggers, or manual messages—anywhere custom values are supported.
What if I don't see these options in the Custom Values dropdown?
Check permissions and confirm you’re inserting from the Appointment category. Refresh and try again; contact support if it still doesn’t appear.
What do these custom values insert into my message?
They insert a clickable add-to-calendar link so the contact can create an event with the appointment details in their calendar app.
Make “Save This Appointment” a One-Click Action
Add-to-calendar links are a simple upgrade that helps contacts show up on time—especially when you combine them with clear reminders and follow-ups.
Better attendance. Fewer no-shows.
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