Quick Answer
Connect WooCommerce and choose what should synchronize
Go to Settings → Integrations → WooCommerce, enter the store URL without a trailing slash, approve the requested permissions, and select which contacts, orders, transactions, products, and collections should import and continue synchronizing.
Keeping Your Store Data Connected Without Manual Work
You may be operating a WooCommerce store while its customer, order, and product information remains disconnected from your marketing system.
Integrating WooCommerce allows store data to flow into BizStackPro so contacts, orders, reporting, and automations can be managed together.
Without this connection, customer tracking, follow-up, and reporting may become fragmented or incomplete.
The integration allows you to choose what should be imported initially and which elements should continue synchronizing after setup.
Import and Synchronize
Connect contacts, orders, transactions, products, and collections with BizStackPro.
Build Automations
Use events such as Order Submitted and Payment Received in BizStackPro workflows.
Control the Data
Enable or disable individual synchronization elements as your requirements change.
Capture Guest Orders
Guest orders create contacts in BizStackPro so those buyers are not omitted from the initial order record.
Recommended sequence: Connect WooCommerce → select the import elements → configure ongoing synchronization → verify one test order → build an Order Submitted workflow.
At a Glance
Source of truth
WooCommerce product catalog
Product types
Simple and Variable
Import options
Contacts, orders, transactions, products, and collections
Recovery method
Disconnect and reconnect
Before You Begin
Prepare the WooCommerce catalog before running the initial import.
- Treat WooCommerce as the source of truth for product and category information.
- Confirm that the products you want to import are published.
- Only Simple and Variable products are imported.
- Products with a zero price are excluded.
- Variable products without variants are excluded.
- Only categories associated with products are imported as collections.
- Product and category deletions in WooCommerce do not delete the corresponding items from BizStackPro.
- Review catalog pricing and variants before beginning the first synchronization.
Connect Your WooCommerce Store
Connect the correct WooCommerce domain and authorize the requested access.
1. Open the WooCommerce integration
Go to Settings → Integrations → WooCommerce.
2. Start the connection
Select Connect.
3. Enter the store URL
Enter the domain in the format
https://yourstore.com without a trailing slash.
4. Approve access
Review and approve the requested permissions in WooCommerce.
Multiple stores: Confirm that you entered the correct store domain before approving permissions.
Select Data to Import
On the Import Elements screen, choose which WooCommerce records should be brought into BizStackPro during the initial connection.
Contacts
Import customer records associated with the store.
Orders
Import WooCommerce order activity.
Transactions
Import transaction records associated with store orders.
Products
Import eligible published Simple and Variable products.
Collections
Import product-associated WooCommerce categories as collections.
Configure Ongoing Sync
After selecting the initial import elements, choose which information should continue synchronizing.
- Contacts
- Orders
- Transactions
- Payment Received trigger events
- Products
- Collections
Large stores: The initial import may take time to complete. After selecting Save, allow the first synchronization to finish before evaluating the results.
Order Status Mapping and Behavior
Completed or Refunded
These WooCommerce statuses are mapped to Completed in BizStackPro.
Cancelled or Failed
These WooCommerce statuses are mapped to Cancelled in BizStackPro.
All Other Statuses
All remaining WooCommerce order statuses are mapped to Pending in BizStackPro.
Orders Without Contact Sync
When contact synchronization is disabled but order synchronization is enabled, contacts are still created for the synchronized orders.
Guest Orders
Guest orders create contacts, but those contacts do not receive ongoing synchronization updates.
Workflow example: Order Submitted → send an email or SMS confirmation → apply a Customer tag → begin a post-purchase nurture sequence.
Manage Sync Settings and Reimport Data
- Return to the WooCommerce integration settings to enable or disable individual synchronization elements.
- If information was missed during the first import, disconnect and reconnect the integration to begin a fresh import.
- Product and category deletions made in WooCommerce do not remove those items from BizStackPro.
Error Handling for 401, 403, or 404 Errors
If the integration encounters a 401, 403, or 404 authentication error, it enters a reconnect state. You will receive an email containing steps to reconnect the store and restore synchronization.
Connection changes: If you recently changed the store URL, a security plugin, API permissions, or WordPress roles, reconnecting the integration may resolve the problem.
Frequently Asked Questions
What data can I import from WooCommerce?
Contacts, orders, transactions, products, and collections can be imported into BizStackPro.
Does the integration support guest checkouts?
Yes. Guest orders create contacts in BizStackPro, but those contacts do not receive additional synchronization updates.
How are WooCommerce order statuses mapped?
Completed and Refunded map to Completed. Cancelled and Failed map to Cancelled. All other statuses map to Pending in BizStackPro.
Which product types are imported?
Only Simple and Variable products are imported. Products with a zero price or Variable products without variants are excluded.
Can I import unpublished products or unlinked categories?
No. Only published products and categories associated with products are imported.
What if I encounter authentication errors such as 401, 403, or 404?
The integration enters a reconnect state, and you will receive an email with instructions for reconnecting it.
Can I reimport data later if I missed something?
Yes. Disconnect and reconnect the integration to begin a fresh import.
Do product or category deletions in WooCommerce sync back?
No. Deletions do not synchronize to BizStackPro. WooCommerce remains the source of truth for product data.
