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Default Dashboards – BizStackPro Help

BizStackPro Dashboard Help Guide

Default Dashboards

Set one dashboard as the default account view so your team sees the right KPIs and reporting priorities as soon as they log in.

Quick Answer

What is a Default Dashboard?

A Default Dashboard is the first dashboard users see when they log in. An administrator or full-access user can set the default so everyone begins with the same reporting view, priorities, and key metrics.

Making Sure Your Team Sees the Right Data First

You may have several dashboards available, but without a clear starting point different users may begin their day looking at different information.

A Default Dashboard gives the account a shared starting view by loading the same dashboard first when users log in.

This can help standardize the KPIs your team sees, reinforce common priorities, and reduce confusion when several dashboards exist.

Without a shared starting view, reporting can become inconsistent and users may spend extra time finding the dashboard they are expected to use.

Use the default for the metrics everyone should see

A Default Dashboard works well for account-wide KPIs such as pipeline activity, appointments, conversations, opt-ins, or other metrics your team needs to see regularly.

Default Dashboards at a Glance

Loads First After Login
Scope Account-Wide
Set By Admin / Full Access
Purpose Shared KPIs
Delete Rule Change Default First
Pinned Personal

Before You Begin

Choose a dashboard that makes sense as the common starting point for the entire account.

  • Confirm that the dashboard contains the KPIs most users need to see first.
  • Make sure the dashboard layout is clear enough for account-wide use.
  • Confirm that you have admin permissions or full access.
  • Review dashboard permissions so users can see the widgets they are expected to use.
  • Remember that only one account default can be active at a time.
  • If you plan to delete the current default later, set another dashboard as default first.

Core Features of Default Dashboards

Admin-Controlled

Administrators or users with full access can determine which dashboard loads first for the account.

Instant Visibility

Users see the dashboard's key widgets immediately after login instead of having to locate the reporting view manually.

Consistent Starting Point

Everyone begins with the same baseline reporting view and shared priorities.

How to Set a Default Dashboard

Open the dashboard you want everyone to see first and set it as the account default.

Open the Dashboard Area

Go to your Dashboard.

Open the Dashboard You Want

Select the dashboard you want to make the default.

Open the Three-Dot Menu

Click the three-dot menu for the dashboard.

Select Set as Default

Choose Set as Default.

Confirm the Change

Confirm the popup to save the new account default.

Missing the Set as Default option?

If you do not see Set as Default, you may not have the required admin or full-access permissions.

Common Default Dashboard Use Cases

Customer Support
Use case: Show unread conversations, response-time KPIs, and conversation assignment distribution as the shared starting view.
Sales
Use case: Highlight pipeline stages, opportunities created, and appointments booked so the team begins with current sales activity.
Marketing
Use case: Track funnel views, opt-ins, and top-performing sources or UTM data from a shared marketing dashboard.

Important Default Dashboard Rules

Permission Required

Only administrators or users with full access can set or change the account's default dashboard.

Active Default Cannot Be Deleted

You cannot delete the dashboard while it is the active default. Set another dashboard as default first, then delete the previous one if needed.

Pinned Is Not the Same as Default

A pinned dashboard is personal to the user. The default dashboard is the shared account-level starting view.

Default Dashboard Best Practices

Lead With Shared KPIs
Reason: The default should focus on metrics that matter to most users rather than a highly specialized reporting view.
Keep the Layout Easy to Scan
Reason: Users should be able to understand the main priorities soon after login without working through unnecessary widgets.
Review Permissions Before Rollout
Reason: A default dashboard is only useful when users can actually see the widgets and records it contains.
Change the Default When Priorities Change
Reason: The shared starting dashboard should continue to reflect the account's current reporting priorities.

Frequently Asked Questions

What is a Default Dashboard?
A Default Dashboard is the first dashboard shown to users when they log in. It is set by admins so everyone starts with the account's most important reporting view.
How do I set a Default Dashboard?
Open the dashboard you want, click the three-dot menu, choose Set as Default, and confirm the change.
Can I delete a Default Dashboard?
You cannot delete the active default dashboard. Set a different dashboard as default first, then delete the previous one if needed.
Who can set the Default Dashboard?
Only users with admin permissions or full access can set or change the default dashboard.

Continue Learning

Continue learning how to configure dashboard layouts, widgets, and access with these related BizStackPro Help Center guides.

Recommended Next Step

Make Sure the Default Dashboard Fits the Team

After choosing the account's starting dashboard, continue with the customization and permissions guides to make sure the layout, widgets, and access levels support the people who will use it.

Give Your Team a Clear Starting Point

BizStackPro brings dashboards, widgets, permissions, reporting, conversations, opportunities, appointments, automation, and CRM data together so your team can start with the same view of what matters.

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