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Using The LeadConnector Mobile App: Reputation and Reviews
Monitor your reputation from anywhere—send review requests, view Facebook and Google reviews, respond to customers, and dispute inaccurate feedback directly in the LeadConnector mobile app.
Keeping Your Reputation Active and Under Control
Managing reviews across platforms can become difficult when feedback is spread out and responses are delayed or missed.
The reputation section brings review tracking, response management, and request sending into one place so you can stay on top of customer feedback.
Without a consistent process, reviews can go unanswered, negative feedback can impact perception, and opportunities to build trust may be lost.
This guide will walk you through how to manage reviews and send requests so your reputation stays active, responsive, and organized.
To begin, start by navigating the reputation section and reviewing your current performance.
Navigating the Reputation Section
The Reputation area in the mobile app gives you a quick snapshot of your review performance and access to detailed review activity.
- Tap the Reputation/Reviews tab (star icon) to open the section.
- Use the date range selector at the top to filter by a specific time period.
- Swipe through overview metrics (examples: invites goal, reviews received, average rating, sentiment).
Follow along: Open Reputation → set your date range → swipe to review the key metrics.
Detailed Reviews and Review Requests
Switch between reviews and requests to see what’s coming in, what’s pending, and what needs a response.
- Tap Reviews to see your incoming reviews.
- Tap Review Requests to track invitation activity (opened, failed, etc.).
- View integrated Facebook and Google reviews (when connected).
- Respond to reviews directly in the app to stay consistent and timely.
- Use Begin a Dispute when a review is inaccurate or unfair (availability varies by source).
Pro tip: Respond quickly to neutral or negative reviews first—fast replies often matter more than the perfect reply.
Create New Review Requests
Send a review invite right after the service is completed while the experience is still fresh.
- From the Reputation tab, tap the + icon.
- Enter the recipient’s name and delivery details (email and/or phone).
- Add a short, friendly message and send the request.
Follow along: Reputation → tap + → add contact details → write a message → Send.
Pro Tips
- Customize date ranges: Analyze performance by week, month, or campaign period.
- Engage promptly: Quick responses build trust and signal strong customer service.
- Dispute carefully: Only dispute reviews that are clearly inaccurate, abusive, or violate platform rules.
- Track failed requests: If requests fail, confirm phone/email details and connection settings.
Want more reviews with less follow-up work?
BizStackPro helps you request reviews, track responses, and manage reputation in one place—so you can stay consistent and protect your brand.
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Frequently Asked Questions
How can I customize the date range?
Open the Reputation tab (star icon) and use the date range selector at the top to filter by a specific period.
Can I see reviews from Facebook and Google?
Yes. You can view and respond to Facebook and Google reviews in the Reputation section (when connected).
How do I send a review request?
Tap the + icon in Reputation, enter the recipient details, add a message, and send the request.
Can I dispute a review?
Yes. Select a review and use Begin a Dispute to challenge inaccurate or unfair reviews (availability varies by review source).
Build Trust With Consistent Review Management
Review requests drive volume. Fast responses drive confidence. Clean reporting drives better decisions—so you can grow your reputation without living inside your inbox.
More reviews. Stronger brand.
Disclaimer: This site is NOT endorsed by Google, Facebook or YouTube in ANY WAY. All trademarks & Logo / branding are the property of their respective owners. Please Note: This site was created in BizStackPro by Ken George II (An Affiliate of BizStackPro) and may contain affiliate links.
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