Quick Answer
How do you add an FAQ to a funnel or website?
Open the page in the BizStackPro builder, add a new section and row, then use either a Text Element for a simple static FAQ or the FAQ Element for collapsible questions and answers. Customize the styling, save, and preview the section on both desktop and mobile.
Answering Questions Before Visitors Ask Them
You may have visitors interested in your offer, but unanswered questions can slow down decisions or stop conversions.
An FAQ section helps address common concerns upfront, making it easier for visitors to understand your offer and take action.
Without clear answers, visitors may leave the page or hesitate before moving forward.
This guide shows you how to add an FAQ section, choose between a static or collapsible layout, customize the content and design, and make sure it works well on mobile.
FAQ Setup at a Glance
Before You Begin
Decide what questions you need to answer and which FAQ layout best fits the page.
- Know which funnel step or website page you want to edit.
- Have the questions and answers you want to add.
- Decide whether you want a simple static layout or a collapsible FAQ Element.
Step 1: Open the Funnel or Website Builder
Go to Sites in the left navigation, choose Funnels or Websites, then click Edit on the page you want to update.
Reuse an FAQ Section When Helpful
If the same FAQ section will be useful on multiple pages, consider saving or reusing it as a section template so you do not have to rebuild the same content repeatedly.
Step 2: Add a New Section
Add the Section
Click + Add Section.
Position the Section
Drag the new section into the position where you want the FAQ to appear.
Add a Row
Add a new row inside the section.
Step 3: Choose Your FAQ Layout
BizStackPro gives you two useful ways to structure the FAQ, depending on how you want it to appear.
Text Element
Manually format each question in bold and place the answer below it for a simple, static FAQ section.
FAQ Element
Use the collapsible FAQ Element for a cleaner, more scannable, interactive question-and-answer section.
Long FAQs Can Benefit From Collapsible Items
If the FAQ contains many questions, the collapsible FAQ Element can reduce the amount of scrolling required on mobile.
Step 4: Add and Customize FAQ Content
For each FAQ item, add a clear question in the title field and a direct answer in the content field.
You can also include links, images, or embedded videos when they provide useful context or additional resources.
Keep Answers Easy to Scan
Keep answers short when possible—around two to four lines—and link to a full help guide when the explanation becomes too long for the FAQ section.
Step 5: Style the FAQ Section
Use the design controls to match the FAQ to your page. Adjust font size, spacing, borders, background colors, and the hover/toggle styling available for the FAQ Element.
Step 6: Save and Preview on Desktop and Mobile
Save the Page
Click Save after the FAQ section is configured.
Preview Desktop
Review the FAQ on desktop and confirm that the spacing, questions, answers, and interactive items appear correctly.
Preview Mobile
Check the mobile view. If the section feels too tight, adjust spacing or reduce the font size slightly.
Check Mobile Tap Targets
Make sure collapsible FAQ items are easy to tap and that they do not overlap nearby page elements.
Why a Clear FAQ Helps
A well-placed FAQ can reduce repetitive questions, address common concerns, and help visitors understand the offer before they take the next step.
FAQs can also reduce friction on mobile by keeping longer explanations organized and easier to scan.
When your funnel, checkout, and CRM are connected in BizStackPro, the FAQ becomes another part of the same page experience rather than a separate support tool.
Frequently Asked Questions
Can I create an FAQ with custom styles?
Yes, you can customize fonts, colors, and spacing of your FAQ to match your funnel or website theme.
How do I add multiple questions in the FAQ Element?
Add new items in the FAQ element; put each question in the title and the answer in the content field.
Can I add links or images in the FAQ?
Yes, you can insert links or images in your FAQ content for added context and resources.
How do I ensure my FAQ section is mobile-friendly?
Use the preview feature to confirm the FAQ layout looks clean and responsive on mobile devices.
Can I add videos to the FAQ answers?
Yes, embed videos directly within the FAQ answers for more interactive explanations.
Continue Learning
Continue with related Funnels & Websites guides for reusable page elements, typography, and general page settings.
